Website Privacy Policy

We take the protection of your personal data in connection with the website www.bitzer.de ("Website") seriously. Below please find further information on the data controller within the meaning of data protection law, on the personal data which are collected in connection with your visit of the Website, and on how and for which purposes the personal data will be processed and used

1. Data controller

BITZER Kühlmaschinenbau GmbH, Eschenbrünnlestraße 15, 71065 Sindelfingen, Germany, ("BITZER" or "we" ), email: mail@bitzer.de, phone: +49 (0) 70 31 932-0, fax: +49 (0) 70 31 932-147, is the data controller for the collection, processing and use of your personal data in connection with the website.

2. Personal data

You can open and view our website without sending us personal data and without us collecting, processing or using personal data. You can access and view our Website without sharing any personal data with us and without having personal data collected, processed or used by us.

If you request to be registered on myBITZER or if you submit a request by using the contact form or the return form on the Website, the following personal data will be collected, processed and used by BITZER:

For the registration: Title, first and last name, email address, chosen password...

For a contact request: First and last name, email address, company, details regarding your request and, if provided voluntarily, category of the request, summary of the request, title and address.

For a return request: Company, location, name of the contact person, email address, reason for return, information about the product.

3. Processing and use of Personal Data; recipient of the Personal Data

Depending on your request we process and use your personal data to process your registration request, to provide you with the service of myBITZER, to process and respond to your contact or return request, to send you our email newsletter and to determine whether or not the request was made by a competitor.

Your personal data will only be transferred to affiliates of BITZER within the meaning of Sec. 15 German Stock Company Act (§ 15 AktG) located within the EU/EEA, to the extent necessary to process your request. We may also share your personal data with our service providers located within the EU/EEA who act on behalf of and as instructed by us to process your request (e.g. IT-Service-Provider).

You may object to the processing of your personal data for purposes of advertising and market and opinion research as well as revoke your consent to receive our email newsletter any time.

4. Use of Cookies / Piwik / Google Analytics / Plugins

Piwik

The website uses Piwik, a web analysis service. Piwik uses so called "cookies", text files which are stored on your computer and which allow us to analyze the use of the Website. For this purpose, the usage information generated by the cookie (including your shortened IP address) will be transferred to and stored on our server for analytical purposes in order to optimize and improve the Website. Your IP address will be rendered anonymous at the very beginning of this process to ensure your anonymity as a user. The information generated by the cookie which concern your use of this Website will not be transferred to third parties. You can prevent the storage of cookies on your computer by changing the respective settings of your browser software. However, this may prevent you from using all functionalities of this website..

You can find more information on cookies at www.allaboutcookies.org/de or www.youronlinechoices.eu.

You can also object to the storage and analysis of your usage information via the following link: [ opt-out link ]. In this case, a so called Opt-Out-Cookie will be stored in your browser which prevents us from collecting and analyzing any usage information via Piwik.
Attention: Deleting your cookies via your browser settings may result in the Opt-Out-Cookie being deleted. In this case, you may need to object again via the following link: [ opt-out link ].

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics uses ‘cookies’, which are text files stored on your computer to analyse how you use the site. The information generated by the cookie about how you use the website is usually transmitted to a Google server in the United States and stored there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating how you use the website, compiling reports on website activities and providing the website operator with other services relating to website activity and Internet usage. Google will not associate the IP address transmitted by your browser through the use of Google Analytics with any other data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. You may also prevent Google from collecting and using the data generated by the cookie and related to how you use the website (including your IP address) by downloading and installing the plug-in available at the following link: opt-out link

In light of the discussion on the use of analysis tools with complete IP addresses, we would like to point out that this website uses Google Analytics with the ‘_anonymizeIp()’ extension. As a result, only abbreviated IP addresses will be further processed, so that a direct connection to the individual user is eliminated.

Hotjar Web analytics service

This website uses Hotjar, an analysis software of Hotjar Ltd. (‘Hotjar’) (http://www.hotjar.com, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). Hotjar enables measurement and evaluation of user behaviour (mouse clicks and movements, scrolling, etc.) on our website. The information about your visit to our website generated through the tracking code and cookie is transmitted to and stored on the Hotjar server in Ireland. The tracking code enables the collection of the following information:

Device-specific data
The following information regarding your device and your browser is collected:
IP address of the device (collected and stored in anonymous form)

• Resolution of the device monitor/display
• Device type (individual device identifiers), operating system and browser type
• Geographic location (country only)
• Preferred language when viewing the Hotjar-based website

User interactions

• Mouse use (movements, position and clicks)
• Keystrokes

Protocol data
Our servers automatically and randomly record information collected by the customer websites and our website. The following data is recorded, among other things:

Linking URL and domain

• Pages visited
• Geographic location (country only)
• Preferred language when viewing the website
• Date and time of access of the website pages

Hotjar will use this information to evaluate your use of our website, generate reports of use and offer other services related to website use and online evaluation of the website. Hotjar also uses services provided by third-party companies such as Google Analytics to provide its own services. These third-party contractors can store information which your browser sends when you visit the website such as cookies and IP requests. For more information, please refer to their privacy policies.
By continuing to use this site, you consent to the aforementioned processing of data by Hotjar and its third-party service providers in accordance with their privacy policies.
The cookies used by Hotjar each have a different ‘lifespan’, ranging from the length of the current visit to 365 days.
You can prevent the collection of data by Hotjar by clicking on the following link and following the instructions there: opt-out link.

Facebook plug-in

Our website uses plug-ins operated by the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. These Facebook plug-ins are identifiable by the Facebook logo or the ‘Like’ button on our site.

When you visit a page of our website that contains the Facebook ‘Like’ button, your browser establishes a direct connection to the Facebook servers. The content of the plug-in is transferred by Facebook directly to your browser and embedded in the page.

The embedded plug-ins provide Facebook with the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can link the visit to your Facebook profile. If you interact with the ‘Like’ button or post a comment, the corresponding information is transmitted from your browser directly to Facebook and stored on a server.

The purpose and scope of data collection, the further processing and use of this data by Facebook, your associated rights and the setting options for protecting your privacy can be found in Facebook’s privacy policies.

If you do not want Facebook to collect data about you through our website, you will need to log out of Facebook before visiting our site.

Twitter plug-in

Our website uses plug-ins operated by the social network Twitter, Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. These Twitter plug-ins and ‘Retweet’ functions are identifiable by the Twitter logo, the ‘Tweet’ button or the ‘Follow’ button.

You can find an overview here: Twitter about resources

When you visit our website, the plug-in establishes a direct connection between your browser and the Twitter server, which informs Twitter that you have visited our site with your IP address. If you click on the Twitter ‘Tweet’ button while you are logged in to your Twitter account, you can link the content on our pages to your Twitter profile. As a result, Twitter can link the visit to our site to your user account. We would like to point out that we as the website provider do not have any knowledge concerning the content of the transmitted data and how it is used by Twitter. You can find additional information in Twitter’s privacy policy

If you do not want Twitter to link the visit to our website to your Twitter user account, please log out of your Twitter user account before visiting our website.

Google plug-in

Our website uses social media functions provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you access our website with Google plug-ins, a connection is established between your browser and the Google servers, at which point data is transmitted to Google. If you have a Google account, this data can be linked to it. If you do not want this data to be linked to your Google account, please log out of your Google account before visiting our website. Any interactions, including in particular the use of a comment function or clicking on the ‘+1’ or ‘Share’ buttons, will also be transmitted to Google. You can find more information at http://www.google.de/intl/en/policies/privacy.

If you are a Google+ member and do not want Google to collect data about you through our website and link it to your membership data stored by Google, you will need to log out of Google+ before visiting our website.

LinkedIn plug-in

Our website uses plug-ins operated by the social network LinkedIn of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereafter referred to as ‘LinkedIn’). The LinkedIn plug-ins are identifiable by the LinkedIn logo or the ‘Recommend’ button on our site

When you visit our website, the plug-in establishes a direct connection between your browser and the LinkedIn server, which informs LinkedIn that you have visited our site with your IP address.

If you click on the LinkedIn ‘Recommend’ button while you are logged in to your LinkedIn account, you can link the content on our pages to your LinkedIn profile. As a result, LinkedIn can link the visit to our site to your user account.

We would like to point out that we as the website provider do not have any knowledge concerning the content of the transmitted data and how it is used by LinkedIn.

Details concerning the collection of data (purpose, scope, further processing, usage) as well as your rights and setting options can be found in the LinkedIn privacy policy, which is located at LinkedIN

XING plug-in

The XING ‘Share’ button is used on this website. When you visit this website, your browser establishes a brief connection with the XING AG (‘XING’) servers, which provide the functions of the XING ‘Share’ button (including visitor counter). XING does not save any personal information about you and your visit when you access the website. XING does not save IP addresses or use XING cookies to monitor your website behaviour in connection with the XING ‘Share’ button. Please visit the following website for the latest version of the privacy policy for the XING ‘Share’ button and other information: XING privacy_policy

5. Anonymized access data

During your visit, the webserver collects anonymized access data together with your anonymized IP address for statistical purposes. Those statistics provide us, for instance, with information about how often certain subpages of the website are accessed and about your country of origin and therefore help us to constantly improve our internet presence. It is impossible to identify the user by means of this data. BITZER is not going to analyze the data on an individual user basis.

6. Access right

You have the right to request access to your personal data any time and to request, in compliance with applicable law, correction, deletion or blocking of your personal data. If you request deletion of your personal data, we will do so immediately unless we are subject to statutory retention requirements. To exercise your rights, please contact us by using the contact details set out above under 1).

BITZER Kühlmaschinenbau GmbH

Upon request, we will provide you with the Website Privacy Policy and the imprint in French, Italian, Spanish and Chinese language.