SHAPING THE FUTURE WITH YOU
BITZER at Chillventa 2026 - new location: Hall 1, Stand 303
At Chillventa 2026, BITZER will be showcasing its commitment to `SHAPING THE FUTURE WITH YOU` as a trusted partner to the HVAC+R industry, offering not only selected innovations but also comprehensive services, personal consultancy and technical expertise. Our goal is clear: to help customers and partners achieve high efficiency, secure investments and long-term success in refrigeration, air conditioning and heat pump applications.
WE ARE BITZER
WE ARE BITZER describes what BITZER stands for beyond its products, technologies, and services.
BITZER is a global company. At the same time, BITZER is a worldwide network of people, expertise, and long-term relationships. This network includes customers and partners, as well as BITZER colleagues around the globe. They work closely together every day and collectively shape what BITZER stands for.
Together, they form the community behind BITZER. At the heart of this community is a shared belief: real progress is created through collaboration. The opportunities and challenges of the HVAC+R industry cannot be addressed by products alone. They require expertise, innovation, experience, and trusted partnerships.
Digital tools
At the same time, our #greencompetence combines expertise in applications, energy efficiency, future-proof refrigerants and sustainable technologies with practical support, tools and services. It enables customers and partners to make informed decisions and navigate an increasingly complex market environment.
Software
BITZER SOFTWARE
The BITZER SOFTWARE supports the selection and combination of products and accessories from the BITZER portfolio and helps ensure sound investment decisions. It provides access to technical data and performance information and supports application-specific system design. The integrated AI assistant HERMANN guides you straight to the right products, technical information and documents.
Software
BEST SOFTWARE
The BEST SOFTWARE is used for commissioning, monitoring and diagnostics of BITZER products, particularly in combination with the IQ MODULE. It provides transparency about operating conditions, supports troubleshooting and documents the commissioning history – thereby contributing to operational reliability and long-term performance.
App
BEST APP
The proven BEST SOFTWARE is also available as an app – allowing you to keep track of your configuration, monitor operation and receive alerts including help texts, all via a simple Bluetooth connection. In addition, our customer portal myBITZER enables you to store operating data in the cloud and access it any time across devices.
Customer portal
myBITZER
myBITZER is our comprehensive digital platform for customer interaction and system management. It provides tailored access to product information, technical documentation, production lead times and spare parts data. myBITZER enables integration with all BITZER software tools, such as the spare parts software ePARTS, extends system management and supports live product monitoring via the BITZER DIGITAL NETWORK.
Software
ePARTS
BITZER ePARTS supports the precise identification and selection of BITZER ORIGINAL SPARE PARTS, speeds up service processes and ensures system reliability through verified components.
App
BITZER SPOT App
The BITZER SPOT APP provides fast access to product information directly on site, enables product authentication via a QR code and helps you find suitable service partners within the BITZER GLOBAL SERVICE NETWORK.

Global expertise and local presence
Another defining characteristic of BITZER is the combination of global expertise and local presence.
With a worldwide network of experts, sales organisations, service centres and partners, BITZER is close to the market, close to customers and close to their day-to-day challenges. This allows us to deliver support where it is needed, when it is needed, creating strong relationships built on reliability and mutual understanding.
Over time, these relationships create something more than just loyalty. They create trust.
Not trust as a marketing claim, but trust built through experience. Through consistent quality. Through shared projects. Through personal exchange. Through challenges solved together. Through being there when it matters.
This trust is the foundation of the unique sense of community that exists around BITZER.
A community of customers, partners and employees connected by common goals, shared experiences and a commitment to shaping the future together.

Refrigerants
The rapidly changing environment makes investments in refrigeration, air conditioning and heat pump technology increasingly complex. Geopolitical developments are affecting supply chains and markets, while regulatory requirements continue to evolve at different speeds across regions.
This dynamic is particularly evident when it comes to refrigerants. In Europe, regulations such as the F-Gas Regulation are accelerating the transition to natural refrigerants. At the same time, the Kigali Amendment defines different timelines around the world for the phased reduction of fluorinated refrigerants. Regional differences in availability, infrastructure, skilled labour and technical expertise add further complexity.
As a result, it is more important than ever to rely on technologies and partners that combine long-term operational reliability, regulatory readiness, energy efficiency and economic competitiveness.
Global expertise in refrigerants, regulations and energy efficiency
This is exactly where BITZER comes in with our motto `SHAPING THE FUTURE WITH YOU`. As a trusted partner to the HVAC+R industry, we combine future-ready products with #greencompetence: consultancy, services and in-depth expertise.
We support our customers and partners around the world in understanding technological developments, regulatory requirements, including those relating to refrigerants, as well as opportunities for improving energy efficiency, and in translating them into sustainable solutions. Together, we create the foundation for investment decisions that meet current and future requirements while ensuring planning certainty, operational reliability and long-term success.
At the same time, we combine global expertise with local presence. Globally available products and services, regional contacts and the BITZER Global Service Network ensure that technical know-how and expert support are available wherever refrigeration, air conditioning and heat pump systems are operated, regardless of market, application or region.
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